[19] C.G.Screven,‘Uses of evaluation before,during and after exhibit design’,ILVS Review,1,2,1990,pp.36-66;M.Borun,‘Assessing the impact’,Museum News,68,3,1989,pp.36-40.
[20] S.Bicknell and P.Mann,‘A picture of visitors for exhibition developers’,in E.Hooper-Greenhill (ed.),The Educational Role of the Museum,op.cit.,pp.195-203.
[21] S.Bicknell,‘Here to help’,loc.cit.,p.284.
[22] J.Peirson Jones (ed.),Gallery 33:a visitor study,Birmingham:Birmingham Museums and Art Gallery,1993.